1. PAYMENT POLICY

All payments made to SMC Campus by the Student, Parent, Guardian, or Sponsor are subject to this policy.

This includes:

• Registration and admission fees
• Course and tuition fees
• Installments and advance payments
• Examination and assessment fees
• Administrative and documentation fees
• Accommodation or other service fees
• Any other payment made to the Institute

2. NO-REFUND POLICY

All payments are NON-REFUNDABLE and NON-TRANSFERABLE. Once a payment has been made, it cannot normally be refunded, transferred to another person, or transferred to another course or programme.

3. NO REFUND FOR WITHDRAWAL

A refund will not normally be provided if the student:

• Changes their mind
• Decides not to join or continue
• Stops attending classes
• Changes their course or career plans
• Has personal or family reasons
• Has financial difficulties
• Is unable to attend due to work or other commitments
• Fails to meet academic requirements
• Fails to provide required documents
• Is unable or unwilling to travel or relocate
• Requests cancellation for any other personal reason

4. PARENT / GUARDIAN / SPONSOR PAYMENTS

Payments made by a Parent, Guardian, Sponsor, or any other person on behalf of the Student are also covered by this No-Refund Policy. The person who made the payment does not automatically have a right to request or receive a refund.

5. EXCEPTIONAL CASES

The Institute's standard policy is NO REFUND.

In exceptional circumstances, Management may, at its sole discretion and where permitted by applicable law, consider a refund request.

If Management agrees to provide an exceptional refund:

• The refund will not exceed 50% of the amount paid.
• The actual refund amount may be less than 50%, depending on the circumstances.
• Management may deduct or take into consideration administrative costs, processing costs, staff time, documentation costs, banking/payment charges, third-party charges, services already provided, resources committed, and other expenses incurred by the Institute.
• Any costs, time or resources already spent by the Institute in processing, registering, preparing or providing services to the Student may be considered when determining the final refund amount.
• The final refund amount, if any, will be determined solely by Management.
• Approval of one exceptional refund does not create a right or precedent for any other Student.
• Submitting a refund request does not guarantee approval or create an entitlement to a refund.

Important: A refund is an exception, not a right. The Institute's normal policy remains NO REFUND.

Any refund approved by Management will be subject to the Institute's final written decision and applicable law.

6. IMPORTANT

Before making payment, please ensure that you have:

• Read and understood this policy
• Confirmed the course/programme details
• Confirmed the applicable fees
• Asked any questions you may have
• Understood that payments are non-refundable and non-transferable

7. STUDENT / PARENT ACKNOWLEDGEMENT

By selecting “I Agree” and completing the registration/payment process, I confirm that:

• I have read and understood the Student Fees & No-Refund Policy.
• I understand that this policy applies to all payments made by me or on my behalf, including payments made by my Parent, Guardian or Sponsor.
• I understand that payments are non-refundable and non-transferable, except where a refund is legally required or exceptionally approved by Management.
• I confirm that I am making the payment voluntarily after having the opportunity to review the relevant information.